1.Your lawyer and his office
You entrust your case to mr. David Kerstens. Mr. Kerstens is a lawyer in Belgium and is registered on the tableau of the Bar of the Province of Antwerp. The office of mr. Kerstens is located at 2100 Deurne, Bisschoppenhoflaan 645 bus 3. Mr. Kerstens also has a branch office at 2950 Kapellen, Schapendreef 15.
Mr. Kerstens runs his office as a partner and manager of the BV Advocaat David Kerstens. The enterprise number of the company is 0687.475.325 and the registered office is in 2950 Kapellen, Schapendreef 15. You can reach Kerstens by e-mail via david.kerstens@vobis-law.be.
Mr. Kerstens practices the profession of lawyer as a member of a "grouping" within the meaning of the Regulation of the Order of Flemish Bars of November 8, 2006 concerning partnerships between lawyers and concerning one-person companies of lawyers, more specifically the Vobis Advocaten grouping, established in 2100 Deurne, Bisschoppenhoflaan 645, bus 3 (www.vobis-law.be). A Grouping is a joint venture whose members have only contractually laid down how they will organize joint services and share the costs thereof to support the professional practice of its members.
2.Your lawyer and his services
You can go to mr. Kerstens for, among other things, the following services: advice, assistance and representation in and outside legal proceedings. Examples can be found on www.davidkerstens.be under "Services".
3.Money laundering prevention - identification of the client
You should note the applicability of the Act of 18 September 2017 on the prevention of money laundering and the financing of terrorism and on the limitation of the use of cash, which implies the legal obligation for every lawyer to identify the clientele. In particular, the identity of each client must be verified on the basis of a supporting document, a copy of which is made on paper or on an electronic information carrier. This obligation also extends to eventual agents, as well as any other person who is authorized to represent the client (eg managers, directors) and in some cases also to the final beneficiaries. When concluding the agreement with mr. Kerstens, you will therefore be asked to present the identity card so that a copy can be made of it.
The aforementioned law aims, among other things, to prevent money laundering. In the light of this objective, lawyers are also obliged to report certain transactions to the President of the Antwerp Province Bar. This person can in turn make a report to the Financial Information Processing Unit. The client is hereby expressly informed that it is forbidden for Mr. Kerstens to inform the client that information has been communicated or that an investigation is being conducted.
4.Protection of personal data - privacy policy
4.1.In general
Your privacy is very important to mr. Kerstens. He wishes to process your personal data in a legal, correct and transparent manner. The privacy policy described below describes which personal data of you as a natural or legal person is collected and processed and for which purposes. This concerns data from you as a customer, potential customer or in another capacity, such as beneficiary, contact person of a company, possible staff member, party or person involved in legal proceedings, visitor to the website www.davidkerstens.be ... You will also find below more information about your rights and how you can exercise them.
This privacy policy is either handed to you personally or sent via e-mail. It can be consulted at all times on the aforementioned website.
4.2.Responsible for the processing
Mr. Kerstens, located in 2100 Deurne, Bisschoppenhoflaan 645 bus 3, is responsible for the privacy policy. For all questions and / or comments you can go to the aforementioned address or david.kerstens@vobis-law.be.
4.3.Change of the privacy policy
Mr. Kerstens can always adjust the privacy policy, for example in the context of changes to the services or the applicable legislation. Changes are always announced via the website www.davidkerstens.be. In the event of important changes, mr. Kerstens will inform you personally if possible and, if necessary, ask for your permission. The privacy policy was last changed on 27/01/2020.
4.4.What are the personal data collected used for?
To allow mr. Kerstens to properly exercise his mandate, it is necessary that he collects and processes certain personal data. After all, Mr Kerstens has the task of contacting the client or a party to proceedings, advising the client correctly or assisting in proceedings. In addition, personal data is also processed at customer prospecting or when visiting the website www.davidkerstens.be. Mr. Kerstens is also legally obliged to collect certain information (see provision 3 above).
Your personal data is therefore used to:
• identify you;
• to contact you and to answer any questions you may have and to provide you with information about Mr. Kerstens and his services;
• be able to provide services to you;
• to be able to invoice the services and to be able to keep the accounts of mr. Kerstens;
• be able to analyze and optimize the services of mr. Kerstens;
• be able to send you newsletters with current legal information;
• keep you informed of the range of services (direct marketing);
• the optimal functioning of the aforementioned website;
• compliance with applicable legislation.
4.5.Legal basis for processing
Mr. Kerstens processes your personal data (1) if this is necessary for concluding and / or executing an agreement with you or to take certain measures or take action upon your request for the conclusion of the agreement, (2) if you have given permission, by accepting the use of cookies when visiting the aforementioned website or by concluding the agreement; (3) if this is necessary for the protection of the legitimate interests of mr. Kerstens (bringing an action or defense against it), the client or a third party, unless your interests or rights would outweigh his interests; (4) pursuant to a legal obligation (see for example provision 3 above).
In any case, from the moment that you agree with the privacy policy, you give mr. Kerstens and BV Advocaat David Kerstens the free, specific, informed and unambiguous permission to process your personal data and you explicitly agree with the way in which these are processed as specified in this privacy policy.
4.6.Which personal data are being collected and processed?
4.6.1.In general
The following data of natural persons is collected on the basis of the identity card: first and last name, address, date of birth, place of birth, national register number, identity card number, photo, gender and nationality. Where appropriate, the following information is also collected: telephone number, fax number, e-mail address, passport number, residence address, CBE and VAT number, profession or position, language choice, bank account number. The following data is collected from legal persons: legal form, company name, trade name, address of registered office, address of business location, CBE number, VAT number, telephone number, fax number, e-mail address, data stated in the deed of incorporation and / or (coordinated) articles of association, bank account number. The aforementioned personal data is also collected from directors, shareholders, beneficiaries, contact persons and / or any other proxy holder (s) of legal persons.
It may also be that Mr. Kerstens tries to obtain additional information if it is necessary to optimally represent the client's interests. The moment additional personal details are requested, transparent information will always be provided for what the additional personal data is acquired.
Personal data can also be obtained from third parties, if these have been made public themselves by posting on a website, blog, or via a publicly accessible social media profile. This may be data that can be consulted at the Crossroads Bank for Enterprises, in the data files of the National Bank of Belgium or in data files that collect and process publicly available information such as those from Graydon or Companyweb. Personal data can also be obtained from sources with limited access such as the National Register, the Criminal Register or the Central File of Messages for seizure, delegation, transfer of claim and collective debt settlement. This concerns information such as family composition, descent, the existence of enforceable titles and debts. This information is collected and processed to the extent that this is necessary for the defense of the client's interests and / or if this is necessary for instituting, exercising or substantiating a (legal) claim.
In the context of the execution of judicial mandates such as a debt mediator, other relevant data concerning persons involved in the collective debt settlement procedure can also be registered: data mentioned in the declarations of claims, data obtained from the Central File of Messages for seizure, delegation, transfer of claim and collective debt settlement or the databases of the National Bank of Belgium.
The aforementioned data or some of it may also be collected or processed from any proxyholder (s) of the persons from whom this data is collected or processed.
4.6.2.Website and cookies
When visiting the website, cookies and other similar techniques are used (hereinafter referred to as "cookies"). Cookies are small data files that are stored by the browser on the hard drive of your device when you visit a website. Cookies collect and process the following data: device data, log file data such as the IP address, browser and operating system, the external website that referred you and the pages you visited on the website (and the date and time of the pages you visited). This data is processed automatically.
The website uses functional cookies to make the website work properly, analytical cookies for collecting and analyzing statistics to improve the experience on the websites and the effectiveness of eventual advertisements and tracking cookies to make personal profiles so that targeted content and advertisements can be displayed that match your interests. Some cookies are placed by a third party, such as Google Analytics, for measuring the use of the website.
You can disable the use of cookies via the settings of the web browser that you use. Below you will find a link with more explanation for a number of frequently used browsers: Google Chrome Internet Explorer FireFox Safari. However, it is possible that the website will no longer function correctly or completely.
If you wish to contact us via the form on the website, the following personal data will be requested and, where appropriate, processed: your name, first name, telephone number, e-mail address and any other personal data that you provide yourself.
4.7.Transfer and processing
The following (categories of) companies, institutions or entities can receive and / or process your personal data (whether or not as a processor on behalf of or on the instruction of mr. Kerstens):
• BV Advocaat David Kerstens;
• Institutions or organizations associated with the profession of lawyer, such as the Flemish Bar Association, the local Bar Association, the Legal Assistance Office of these Bar Associations and the bodies of these organizations such as, for example, the President, members of the Council;
• the subcontractors, suppliers, external service providers relied on by mr. Kerstens and / or BV Advocaat David Kerstens, such as bailiffs, notaries, IT companies, accountants, insurance brokers;
For the processing of personal data, mr. Kerstens uses different processors. These are companies that process certain personal data on behalf of mr. Kerstens, such as consultants, market research agencies, IT (security) service providers (eg Microsoft, Google) marketing and communication agencies, social media, companies that support mr. Kerstens to determine and analyze user behavior on applications and internet sites.
• the individual lawyers and their possible partnership to which Mr. Kerstens appeals to or forms part of the aforementioned Group of Lawyers;
• the Belgian State, eg when letters, conclusions or documents are communicated digitally to the Court and Courts via e-deposit or DPA-Deposit.
Third parties, (government) institutions, entities or companies to whom Mr. Kerstens is entitled or (legally) obliged to pass on your personal data can be established both within and outside the European Union. With regard to the transfer of personal data, Mr. Kerstens is not responsible and cannot be held liable for the further processing of your personal data by these third parties.
4.8.Place, method and duration of the retention of personal data
Mr. Kerstens believes it is important that your data is treated securely. That is why various security technologies and measures are used to adequately protect your data against unauthorized access, use, loss or disclosure. Your personal data is stored on a secure third-party server and on the devices used by mr. Kerstens. Both internal and external backups are systematically kept of the data. Unfortunately, exchanging information via the internet is never 100% secure and break-ins and theft can never be excluded 100%. Although every effort is made to safeguard the security of your data, mr. Kerstens cannot guarantee this in an absolute way. For this reason, the liability of mr. Kerstens is limited to the insured amounts (see clause 5).
Your personal data will be used if there is a clear purpose for this. If there is no purpose anymore, your data will in principle be deleted. The legal retention period for lawyers is the starting point for keeping track of the personal data collected and processed. Lawyers are legally obliged to keep a file for 5 years, starting from the moment the file in question is closed. This may be longer for exercising the rights of mr. Kerstens. If the law does not prescribe a retention period, the retention may be shorter.
Some applications may require a broader time horizon, for example for making studies, risk and marketing models. Some insights only become clear when viewed in a broader time frame. The retention period can therefore be extended by 10 years compared to the standard retention periods. The link with individuals will always be broken as quickly as possible and then only work with aggregated or pseudonymised data.
4.9.Your privacy
4.9.1.U can view your data.
If you want to inspect the data processed by mr. Kerstens about you, please let mr. Kerstens know and formulate your request as precisely as possible. If you exercise your right of inspection, he will give you a complete overview of the information requested. It is possible that some personal data from traditional backup files, log, history or archive files are not included in this overview. This data is not part of the current processed personal data and is therefore not immediately available. They therefore cannot be communicated. They are removed from these files according to standard cleaning processes.
4.9.2.You can have your data corrected
It is possible that certain data that Mr. Kerstens has stored about you is not or longer correct. You can always request to improve or complete that data.
4.9.3.You can have your data removed
If you suspect that Mr. Kerstens is processing certain data unlawfully, you can ask to have that data deleted. Mr. Kerstens will then comply with this request, unless he needs this information
- • for compliance with a legal obligation, such as the obligation to keep files and data for five years in the context of the professional liability of lawyers (Article 2276bis Civil Code);
- • for instituting, exercising or substantiating a (legal) claim;
- • for exercising the right to freedom of expression and information..
4.9.4. You can object to certain use of data
If you do not agree with the way mr. Kerstens processes certain data, you can object to this. Mr. Kerstens will accept this objection unless there are compelling grounds for not doing so, which is the case, for example, when he processes data to combat fraud. The motifs specified in the preceding provision also apply here.
4.9.5. You can sometimes refuse to process your data fully automatically
Some data processing and processes are fully automated without human intervention. An attempt is made to provide the logic of this automatic process at the moment itself. If you do not agree with the result of such a fully automated process, you can contact mr. Kerstens.
4.9.6.You can request to transfer your data to a third party
You have the right to request that personal data that you have provided to Mr. Kerstens be transferred to you or directly to a third party. The privacy legislation does provide for a number of restrictions on this right, as a result of which it does not apply to all data.
4.9.7.You can exercise your rights
Always be as specific as possible if you want to exercise your rights. Then mr. Kerstens can treat your question concretely and correctly. He must, however, verify your identity as well as possible in order to prevent someone else exercising your rights. That is why a copy of your identity card can be requested with such a request. Do you have a question or comment? Then you can go to david.kerstens@vobis-law.be. This is your first point of contact regarding privacy.
You have the right to submit a complaint to the Data Protection Authority. You will find more information on the website of the Data Protection Authority: https://www.gegevensbeschermingsautoriteit.be.
5.Insurance and limitation of liability
The Order of Flemish Bars took out a collective insurance "civil liability for professional liability" with the aim of insuring the lawyers for the financial consequences of the (extra-) contractual civil liability due to the damage or disadvantage caused to third parties, including their clients. the exercise of their profession.
The professional liability of mr. Kerstens is therefore insured through the Order of Flemish Bars, located at Koningsstraat 148 in 1000 Brussels, more specifically with Amlin Europe NV, with registered office at 1210 Brussels, Koning Albert II-laan 9, through the intervention of broker Vanbreda Risk & Benefits with policy number LXX034899.
The policy which insures the professional liability of mr. Kerstens, provides coverage worldwide for activities carried out from an office established in Belgium, subject to the clarifications in the policy. The claims entered in the United States of America or Canada, or under the laws or jurisdiction of the aforementioned countries, are not insured. A copy of the policy will be provided upon first request.
In addition, the Order of Flemish Bars also took out a collective "cyber insurance" with the aim of insuring the lawyers for the financial consequences of the (extra) contractual civil liability for damage caused by cybercrime and own mistakes that violate the GDPR (European General Data Protection Regulation). Liability for this is therefore insured through the Order of Flemish Bars, located at Koningsstraat 148 in 1000 Brussels, more specifically with AIG Europe Limited, with registered office at 1050 Brussels, Pleinlaan 11 through the intermediary of broker Vanbreda Risk and Benefits with policy number BFCE000432.
The professional liability of mr. Kerstens is limited to the amount that the professional liability insurer will pay out in the event of a claim (max. EUR 2,500,000 per claim). All liability is therefore excluded for the franchise (20% of the damage amount with a minimum EUR 500.00 and a maximum of EUR 2,500.00) and any higher damage. The liability of mr. Kerstens for damage as a result of cybercrime and own errors that violate the GDPR is also limited to the amount that the insurer will pay out in the event of a claim (max. EUR 200,000.00 per claim). For the franchise (EUR 1,250.00 and 8 hours of network interruption per claim) and any higher damage, all liability is therefore also excluded.
Unless expressly agreed otherwise, mr. Kerstens is not liable for the services provided by third parties to whom he relies.
If desired, a higher insurance can be taken out for a specific case or risk. Unless otherwise stated in writing and in a timely manner, the client considers the aforementioned basic insurance policies to be sufficient and the client accepts that the compensation for the damage that the client would suffer as a result of a professional or other mistake by mr. Kerstens or risk is limited as specified above.
If, for whatever reason, the professional liability insurer does not intervene, compensation for damages based on a professional or other error by mr. Kerstens or risk is limited to the fees paid in connection with the assignment.
6.What does your lawyer cost?
In principle, no estimates are given to indicate the possible time to be spent in a particular case or the possible magnitude of the associated fees and / or costs of third parties, than solely to provide the client with a non-binding indication. This is done with the aim of allowing the client to make up a balance of the interests involved.
6.1.Fees
The services provided by mr. Kerstens are in principle charged at an hourly rate varying between EUR 100.00 and EUR 210.00, excluding VAT.
The hourly rate that is applied depends on the complexity or importance of the case, its urgency, the experience in the matter and the financial capacity of the client. This rate can be adjusted during the handling of the file, e.g. multiplied by a coefficient depending on the evolution of the case (both financially and otherwise), the level of difficulty, the result achieved ("success fee").
A detail of the performance, determined by registration per file, is usually added to the invoice, at least presented to the client on first request. Subject to proof to the contrary, the detail of the work provided serves as proof of the time spent on the case.
Some cases lend themselves to the payment of a fee according to the value of the case, which amounts to a percentage of the value of the case as determined by money or a fee depending on the nature of the case, which entails a lump sum per service or series of services. In these cases, there is a deviation from charging on the basis of an hourly rate and the deviating agreement will be confirmed in a separate letter.
6.2.Costs
The office costs are charged on a flat-rate basis by calculating 15% of the fees, unless the total of the costs calculated as follows would be more, in which case this total will be charged:
- - file opening: EUR 25.00
- - letter or fax: EUR 15.00
- - e-mail: EUR 9.00
- - copy or scan: EUR 0.40
- - scan: EUR 0.40
- - kilometers travelled by car: EUR 0.40
- - consultation of the database of companies: EUR 25.00
- - consultation of central register: EUR 15.00
- - consultation of the national register: EUR 10.00
All aforementioned amounts are increased with VAT.
These amounts are intended to cover the general operating costs of the lawyer's office, such as, for example, the premises, staff costs, literature, continuing education, the software, etc.
Rolling rights that are advanced by mr. Kerstens are charged at cost price.
6.3.Invoicing and payment
Mr. Kerstens can request one or more advance payments prior to the commencement of the assignment and during the handling of the case. An advance, also called a commission (‘provisie’ in Dutch), is the amount that the client pays to the lawyer, prior to a detailed statement of costs and fees, to cover the duties already performed or to be performed. deferred or yet to be deferred costs.
Mr. Kerstens draws up interim invoices at regular intervals. Advances are deducted from the invoice.
If the client fails to pay within the period stated on the invoice, mr. Kerstens has the right to temporarily stop his intervention or to stop it definitively, provided that the client has been warned in advance in accordance with reasonableness.
If the client does not agree with the invoice, he must protest in writing within thirty (30) days after receipt.
In the event of litigation, the client takes note that, in accordance with Belgian law, the costs and fees of the successful party in the form of a lump sum compensation are recoverable from the unsuccessful party, which is part of the unsuccessful party process risk. The costs and the fee are due to mr. Kerstens, irrespective of whether or not the administration of justice is granted to the client and, if applicable, of the payment of the lump sum compensation to the client by the unsuccessful counterparty.
If the instructions to mr. Kerstens involve the representation of several clients, or if the instructions are given by ¬– or at least on behalf of ¬– multiple right holders, beneficiaries or interested parties, all these persons are jointly and severally liable for payment of the fees. and costs.
Third party funds intended for the client are paid to Mr. Kerstens' third-party account. This account does not raise interest. If receiving or holding third-party funds would entail costs or negative interest, the client is obliged to reimburse these.
Unless expressly agreed otherwise or when the nature of the deposit explicitly opposes it, third party funds intended for the client maybe settled with the client's dues to Mr. Kerstens. That provision shall be without prejudice to the client's right to contest the honorary wage states and to claim payment of the amounts of the amounts sequencing.
7.Appeal to third parties
In addition to the usual duties performed at the lawyer's office, the client agrees that Mr. Kerstens, under the responsibility of the latter, can rely on other lawyers for the execution of his assignment for certain assignments. The client owes the hourly rate of mr. Kerstens for the time spent by these lawyers on the file.
If it is necessary for the execution of the assignment that an appeal is made to a bailiff, translator or other third party, the client leaves the choice of this to the lawyer. The client agrees that the costs of this profession are charged directly to him by the third party bailiff, translator, etc. involved. The client indemnifies Kerstens for the payment of these costs.
8.Communication
Mr. Kerstens basically handles all correspondence via regular mail, fax or e-mail. E-mails are sent to the e-mail address specified by the client. The client will see to it that he has control and keeps this e-mail address and must inform mr. Kerstens if this address should change.
The client will also be responsible for timely and correct communication of (changed) contact details and bank account number.
9.Professional rules and codes of conduct
As a lawyer registered at the bar of Antwerp, mr. Kerstens is subject to the rules of the Order of Flemish Bars which can be consulted at http://www.advocaat.be, as well as to the rules of his bar that can be consulted at http://www.balieantwerpen.be.
10.Multidisciplinary activities and multidisciplinary partnerships
Mr. As part of his professional practice as a lawyer, Kerstens is not part of multidisciplinary activities and / or multidisciplinary partnerships.
11.For information or complaints
If you wish to obtain further information or if you have a complaint, you can contact mr. Kerstens:
by mail at the address: 2100 Deurne, Bisschoppenhoflaan 645, bus 3,
via e-mail at the address: david.kerstens@vobis-law.be,
by fax on the number: 03 / 355.23.63,
or by telephone on the number: 03 / 354.30.70.
See also provision 14 hereafter.
12.Applicable law and competent court
The agreement that you enter into with mr. Kerstens is subject to Belgian law and for disputes that may arise, without prejudice to the possibility of out-of-court dispute resolution such as mediation or the provisions of clause 14 hereafter, only the court in Antwerp has jurisdiction.
13.Scope of these conditions
By calling on the services of Mr. Kerstens the client accepts the applicability of the provisions contained in this document, to the exclusion of possible provisions to the contrary contained in documents of the client. Unless otherwise stated in the letter confirming the conclusion of an agreement with Mr. Kerstens this document contains the only and complete agreement between the parties and, where appropriate, replaces all previous agreements in this regard between the parties. It also replaces or replaces all previous documents, letters, e-mails, discussions, statements, proposals, written and / or orally, that have been related to the subject of this agreement. It will benefit and be binding on the parties and their respective legal successors and assigns.
The invalidity or unenforceability of any provision in this document, or a part thereof, does not affect the validity of the other provisions of the agreement with Mr. Kerstens nor the validity of the agreement as a whole. Their enforceability remains unaffected by what is legally permitted. In the event that the validity or enforceability of any provision in this document, or any part thereof, is questioned or challenged, the parties undertake to replace it with a valid and enforceable provision that has the same economic effect as closely as possible. for the beneficiary of the provision. The parties grant the same substitution authority to the competent courts.
This agreement was drafted in Dutch and translated into French, English and Portuguese. However, the Dutch text always prevails.
14.Out-of-court dispute settlement
Mr. Kerstens is subject to the out-of-court settlement of disputes provided for in Book XVI of the Code of Economic Law (WER).
In accordance with Title 2, Book XVI WER, in connection with an already concluded agreement, a complaint can be submitted directly or information can be obtained from mr. Kerstens via post, e-mail or telephone as mentioned under provision 11.
In accordance with Title 4 of Book XIV WER, applications or complaints can also be submitted to the Consumer Disputes Attorney's Office (OCA), the qualified entity competent for the out-of-court settlement of disputes between consumers and lawyers.
The OCA is included on the list of qualified entities that can be consulted on the website of the F.O.D. Economics, K.M.O. and middle class.
The OCA is competent for complaints that relate to the services of the lawyer. Complaints are preferably submitted online using the electronic complaint form available at http://oca.ligeca.be/nl/. Additional information from the OCA can be consulted via this link.
The OCA is located in 1000 Brussels, Staatsbladstraat 8.
The performance of mr. Kerstens is also subject to extrajudicial dispute resolution, as regulated in the following code of conduct or regulation: "Recovery of fees and disputes concerning fees". Where there is a dispute over charged fees or costs, this conflict may be settled with the intervention of Bar of the Province of Antwerp. You can obtain more information about the features and conditions of application of this regulation on the website http://www.balieantwerpen.be > A lawyer> Fees> Complaints.
15.Termination of the mandate
15.1.In general
The client can terminate the assignment at any time by notifying mr. Kerstens in writing. This termination does not give rise to the payment of compensation. From that moment on, the services already delivered and costs incurred will be charged and these must of course still be reimbursed. Upon first request, Mr. Kerstens will return the file and / or any original documents to the client.
Mr. Kerstens can terminate the assignment at any time by informing the client in writing. When determining when the service actually ends, mr. Kerstens should take into account the possibility for the client to receive the necessary assistance from another lawyer in time.
After termination of the assignment, mr. Kerstens will archive the file and then keep this file for a period of at least five years. After the expiry of this period, the file is eligible for destruction. The client will not be notified of this destruction.
15.2.Right to withdraw
If the agreement between you and mr. Kerstens is concluded outside the sales areas of the latter and you are a consumer, this means that you are acting for purposes that fall outside your commercial, business, craft or professional activity, you have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the date of the conclusion of the agreement.
To exercise the right of withdrawal, you must inform mr. Kerstens, with office at 2100 Deurne, Bisschoppenhoflaan 645, bus 3, telephone number 03 / 354.30.70, fax number 03 / 355.23.63, e-mail david.kerstens@vobis-law.be via an unambiguous statement (eg in writing by post, fax or e-mail) of your decision to revoke the agreement. You can use the model withdrawal form for this that will be provided to you, but you are not obliged to do so.
To comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.